![deactivate happyfox chat deactivate happyfox chat](https://hf-files-oregon.s3.amazonaws.com/hdpsupport_kb_attachments/2018/05-24/f01e3bb0-8380-41ae-a0a9-ba744aa8cce6/Screen%20Shot%202018-05-24%20at%208.35.03%20PM.png)
Best! Your agents are instantly alerted when they are assigned a ticket. How does your HappyFox ticketing system automatically assign tickets to the right agent? A round robin algorithm identifies it and distributes tickets, in turns.
![deactivate happyfox chat deactivate happyfox chat](https://hf-files-oregon.s3.amazonaws.com/hdpsupport_kb_attachments/2020/06-23/29eaf42f-5c74-466e-9469-76d9932995aa/Screen_Shot_2020-06-23_at_6.00.58_PM.png)
In fact, all it takes is a mobile phone, iOS or Android. Do you have favorite customers? If so, mark their support requests as priority in the ticketing system, assign status to these tickets and monitor their progress regularly.and see your email tickets flow into the right ticket categories of your support ticket system.
![deactivate happyfox chat deactivate happyfox chat](https://hf-files-oregon.s3.amazonaws.com/hdpsupport_kb_attachments/2020/03-31/a0ff3747-10c9-4a3d-a5d7-a3272b41f77b/Screen_Shot_2020-03-31_at_7.27.19_PM.png)
Associate your support email addresses to predefined categories like products, sales, support etc.Upload articles in various languages and allow customers to switch between languages with a click of a button. Cater to customers across the globe by offering a multilingual knowledge base.Create a customised knowledge base and customer portal replete with your brand names, logos and font so that your customers are able to connect with the brand and gather solutions for their issues without any hassles. HappyFox is a multi brand help desk that gives you the freedom to have personalised support centres for each of your brands managed from one centralised help desk.‘Support requests’ from any API supporting internal solution such as a CRM or ERP or the likes get converted in to easy-to-manage tickets. Get your systems to talk to each other.
#DEACTIVATE HAPPYFOX CHAT SOFTWARE#